Chicago O'Hare International Airport
O'Hare Airport Guide: Terminals, Airlines, Map and Wi-Fi
Chicago O'Hare has four terminals: Terminals 1, 2, 3 and 5. There is no Terminal 4. Terminals 1, 2 and 3 are the domestic terminals, and Terminal 5 is the international terminal, where U.S. Customs and Border Protection is located. The free Airport Transit System train connects all four terminals and the rental car center 24 hours a day. Terminals 1, 2 and 3 are linked on the secure side, but Terminal 5 is not.
Key facts
What do you need?
Terminals at a glance
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T1
Open
Main airlines: ANA (departures only), Lufthansa (departures only) and United (domestic flights, and international departures only). Concourses B and C. International flights of ANA, Lufthansa and United arrive at Terminal 5.
United's domestic terminal, with Concourses B and C. Its international flights leave here but land at Terminal 5.
Official T1 map -
T2
Open
Main airlines: Air Canada, Alaska, Denver Air/Key Lime, JetBlue Airways, Southern Airways Express and Spirit Airlines. Concourses E and F. Spirit's international flights arrive at Terminal 5.
Home to Alaska, JetBlue and Spirit departures, with Concourses E and F. The Family Lounge and rideshare pickup are here.
Official T2 map -
T3
Open
Main airlines: Aer Lingus, American (domestic flights, and international departures only), British Airways (departures only), Contour Airlines, Iberia (departures only) and Japan Airlines (JAL, departures only). Concourses G, H, K and L. International flights of American, British Airways, Iberia and JAL arrive at Terminal 5.
American's terminal, with Concourses G, H, K and L. Its international flights leave here but land at Terminal 5.
Official T3 map -
T5
Open
Main airlines: AeroMexico, Air France, Air India, Air New Zealand, Air Serbia, American, ANA, Arajet, Austrian Airlines, Avianca, British Airways, Cathay Pacific, China Eastern, Connect Airlines, Copa Airlines, Delta, Emirates, Ethiopian, Etihad Airways, EVA Air, Finnair, Frontier, Iberia, Icelandair, ITA Airways, Japan Airlines (JAL), KLM Royal Dutch, Korean Air, LOT Polish Airlines, Lufthansa, Qatar Airways, Royal Jordanian, SAS, Southwest, Spirit Airlines, Sun Country, SWISS, TAP Air Portugal, Turkish Airlines, United, VivaAerobus, Volaris and WestJet. Concourse M. Per O'Hare's map, American, ANA, British Airways, Iberia, JAL, Lufthansa, Spirit and United have only international arrivals here, and their departures use Terminals 1, 2 or 3 as listed above. This is the airport's map effective Nov. 15, 2025, so confirm your airline on your boarding pass.
The international terminal, with U.S. Customs and Border Protection and Concourse M. It is not connected to T1 to T3 on the secure side.
Official T5 map
O'Hare terminals and airlines by terminal
O'Hare has four terminals: Terminals 1, 2, 3 and 5. There is no Terminal 4. Terminals 1, 2 and 3 are the domestic terminals, and Terminal 5 is the international terminal. Each terminal has its own concourses. Here is where airlines are listed, according to O'Hare's airline map effective Nov. 15, 2025:
- Terminal 1 (Concourses B and C): ANA and Lufthansa (departures only) and United (domestic, plus international departures).
- Terminal 2 (Concourses E and F): Air Canada, Alaska, Denver Air/Key Lime, JetBlue, Southern Airways Express and Spirit.
- Terminal 3 (Concourses G, H, K and L): Aer Lingus, American (domestic, plus international departures), British Airways (departures only), Contour, Iberia (departures only) and Japan Airlines (departures only).
- Terminal 5 (Concourse M): AeroMexico, Air France, Air India, Air New Zealand, Air Serbia, American, ANA, Arajet, Austrian Airlines, Avianca, British Airways, Cathay Pacific, China Eastern, Connect Airlines, Copa Airlines, Delta, Emirates, Ethiopian, Etihad Airways, EVA Air, Finnair, Frontier, Iberia, Icelandair, ITA Airways, Japan Airlines (JAL), KLM Royal Dutch, Korean Air, LOT Polish Airlines, Lufthansa, Qatar Airways, Royal Jordanian, SAS, Southwest, Spirit Airlines, Sun Country, SWISS, TAP Air Portugal, Turkish Airlines, United, VivaAerobus, Volaris and WestJet.
The map marks airlines that fly international routes out of Terminals 1, 2 and 3 but land at Terminal 5: American, ANA, British Airways, Iberia, Japan Airlines, Lufthansa, Spirit and United. Airlines move, so check your terminal on your boarding pass or on flychicago.com before you leave.
Airline hubs: United and American
O'Hare is a hub for both United Airlines and American Airlines. United is based in Terminal 1 (Concourses B and C). American is based in Terminal 3 (Concourses G, H, K and L). That makes connections within one airline easy, but a transfer between United and American means a long walk or a ride on the Terminal Transfer Bus or ATS. International flights of both airlines land at Terminal 5. Delta, Southwest, Frontier and Sun Country appear at Terminal 5 on O'Hare's airline map.
What's changing at O'Hare right now
Check these before you fly:
- Terminal 5 parking: construction is under way around the T5 garage and Lot D. O'Hare says to enter Terminal 5 by the bridge on the south side of the first level of the garage, next to the elevator lobby. If you park in Lot D, use the pedestrian entry on the north side of the garage first.
- Terminal 3: a service animal relief area in the Main Hall is closed behind a construction wall. Other relief areas are open.
- The Terminal Transfer Bus stop at Terminal 1 Gate B1 is temporarily closed. Use the Terminal 1 stop at Gate C18B.
- Big picture: O'Hare is in a multi-year terminal rebuild (ORDNext, earlier called O'Hare 21). In August 2026 the City of Chicago announced it will break ground this year on the first phase of a new Concourse E, and the program also includes a new Global Terminal. Dates have moved several times, so confirm current plans at flychicago.com before you count on any new gate.
O'Hare gives no end dates for the three items above. See flychicago.com for updates.
Arrivals, departures and getting to the curb
For flight times and gate changes, check your airline or the flight status page on flychicago.com. We don't repost flight information here.
O'Hare's FAQ repeats the TSA advice to arrive 2 hours before a domestic flight and 3 hours before an international one. Each airline sets its own counter hours, so ask your airline.
How the curbs work:
- Rideshare pickup for all terminals is on the Terminal 2 Upper Level curb. Black car pickups at Terminal 5 are on the Lower Level at 5B.
- Taxi stands are on the lower level curb outside baggage claim at each terminal.
- Hotel and off-airport parking shuttles pick up at the Terminal 2 arrivals curb. Some still stop at Terminal 5, so ask your shuttle company.
- Waiting for someone? The cell phone lot is at 560 N. Bessie Coleman Dr.
- Rental cars are at the Multi-Modal Facility, 10255 W. Zemke Blvd., reached by the free Airport Transit System.
Getting between terminals
Terminals 1, 2 and 3 are connected on the secure side, so you can follow the overhead signs between them without leaving security. Terminal 5 is not connected that way. To get between Terminal 5 and Terminals 1, 2 and 3, you have two choices:
- Airport Transit System (ATS): a free, automated train that runs 24 hours a day, every 3 to 5 minutes at peak times. It serves Terminals 1, 2, 3 and 5 and the Multi-Modal Facility for rental cars, Economy Lot F, Kiss 'n' Fly, Pace buses and Metra. The ride from Terminal 1 to the Multi-Modal Facility takes about 10 minutes. You exit security at one end and go through it again at the other.
- Terminal Transfer Bus: a secure airside bus for connecting passengers only. It runs every 15 minutes from 11:30 a.m. to 9:30 p.m., and you need a same-day flight from the terminal you are going to. Stops are at Terminal 1 Gate C18B, Terminal 3 Gates G17 and K20, and Terminal 5 Gate M13. Outside those hours, plan on leaving security and taking the ATS.
The CTA Blue Line to downtown Chicago is reached through the pedestrian tunnels from Terminals 1, 2 and 3. From Terminal 5, ride the ATS to Terminal 3 (or Terminal 2) first. O'Hare's Terminal 5 map says the trip to downtown takes about 45 minutes.
Because Terminal 5 holds customs, an international arrival connecting to a domestic flight has extra steps. Connecting passengers clear U.S. Customs and Border Protection at Terminal 5 first. If your bags are checked through to your final stop, drop them at the recheck counters just outside the customs area. Otherwise United and American passengers can recheck with an airline employee right after customs, and passengers on other airlines must take their bags out of Terminal 5 and recheck them. Then ride the free ATS to Terminal 1, 2 or 3 and go through TSA again. If you arrived from a preclearance airport, you can use the Terminal Transfer Bus (11:30 a.m. to 9:30 p.m., boarding pass required) without leaving security.
Wi-Fi
O'Hare says Wi-Fi is free in most public areas, such as gate areas and food courts, both before and after security. O'Hare lists the network names as "Boingo Hotspot" and "_Free_ORD _Wi-Fi". O'Hare does not publish a session limit or a help phone number. If you can't connect, ask at an information desk.
Lost and found
There is no single lost and found desk. O'Hare says that if you don't know where you lost something, you may contact several or all of these separately:
- Ticket counter, gate or airplane: your airline.
- Public areas of the terminal: Chicago Police, (773) 686-2385.
- Security checkpoints: TSA, online form at tsa.gov/form/lost-and-found.
- Airport Transit System train: lost@ohareats.com or (773) 462-0400.
- Hudson News stores: (773) 686-7535.
- Terminal 5 customs area: U.S. Customs, (773) 686-3157.
- Rental car area at the Multi-Modal Facility: (773) 462-9515.
- Parking facilities: keys only, Standard Parking, (773) 686-7530. All other parking items, Chicago Police, (773) 686-2385.
- Restaurants and food service: (773) 377-7804.
The terminal map still prints an older Standard Parking number, (773) 686-7532. Use the numbers above. O'Hare publishes no office hours or walk-in address, so call or file online first.
Other services and the airport hotel
- Luggage storage: O'Hare says there is currently no luggage storage at the airport. Ask your airline how it handles bags.
- Hotel: the Hilton Chicago O'Hare Airport Hotel is across from Terminals 1, 2 and 3. Underground walkways connect it to the domestic terminals, and Terminal 5 is a short ATS ride away. An indoor walkway leads to the CTA Blue Line.
- Family Lounge: Terminal 2, just past security, with kids' play space, device charging and stroller parking.
- Travelers Aid: main office in Terminal 2, across from the Family Lounge (Monday to Friday 8 a.m. to 9 p.m., Saturday and Sunday 10 a.m. to 9 p.m.). Info desks are at Terminal 1 Gates B6 and C18, Terminal 2 Gate F4, Terminal 3 Gate K2 and Terminal 5 near Gate M15 (Monday to Friday 8 a.m. to 8 p.m., Saturday and Sunday 10 a.m. to 8 p.m.). Phone (773) 894-2427.
- Customs and Border Protection: located in Terminal 5. General information, (773) 686-2800.
- TSA PreCheck Enrollment Center: Terminal 1, near baggage. Global Entry Enrollment Center: Terminal 5, arrivals and baggage claim.
- Currency exchange: Seaway National Bank in each terminal. ATMs are in each terminal.
- Showers: not available in the terminals. Some airline lounges have them, so ask your airline.
- Post office: there is none. USO centers are in Terminals 2 and 3, open 9 a.m. to 5 p.m.
- Smoking and vaping: not allowed inside terminals, only in designated outdoor areas.
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Free in most public areas, before and after security.
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Free automated train, 24 hours a day, every 3 to 5 minutes at peak. Serves T1, T2, T3, T5 and the Multi-Modal Facility.
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Secure airside bus for connecting passengers. Every 15 minutes, 11:30 a.m. to 9:30 p.m. Same-day flight required. Stops at T1 Gate C18B, T3 Gates G17 and K20, T5 Gate M13.
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Public areas: Chicago Police (773) 686-2385. Parking keys: Standard Parking (773) 686-7530. Restaurants: (773) 377-7804. TSA items: TSA online form. Airline items: your airline.
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Just past security in the Main Hall near Gate F1. Kids' play area, device charging and stroller parking.
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Main office in Terminal 2 across from the Family Lounge. Info desks at T1 Gates B6 and C18, T2 Gate F4, T3 Gate K2 and T5 near Gate M15.
- Hours
- Main office Mon to Fri 8 a.m. to 9 p.m., Sat and Sun 10 a.m. to 9 p.m. Info desks Mon to Fri 8 a.m. to 8 p.m., Sat and Sun 10 a.m. to 8 p.m.
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Terminal 1, near baggage.
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Terminal 5, arrivals and baggage claim.
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U.S. Customs and Border Protection is in Terminal 5. General information (773) 686-2800.
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Drop-off point at the Multi-Modal Facility, off Mannheim Road and Zemke Boulevard, access from Door 6. 15-minute parking limit. O'Hare's pages place it on different corners of the building, so follow signs.
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Parking Information Hotline (773) 686-7530: dead batteries, flat tires, booted vehicles, accessible parking and stays over 30 days. Email ORDparking@cityofchicago.org.
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Kids' play space just past security in the Terminal 2 Main Hall near Gate F1. Charging stations and stroller parking.
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Free kiosks on the arrivals level by baggage claim where you can request a hotel shuttle pickup.
Food and drink at O'Hare
O'Hare's terminal maps, dated July 2025, list the restaurants by terminal. A few examples:
- Terminal 1: Billy Goat Tavern & Grill, Goose Island Beer Company, Home Run Inn Pizza, Berghoff Cafe and Garrett Popcorn Shops.
- Terminal 5: Tortas Frontera by Rick Bayless, Publican Quality Bread, Wow Bao and Metropolis Coffee Company.
Menus and hours change, and the maps do not say which are open late. Some concessions are open 24 hours, and O'Hare's Shop + Dine pages list them. Check the Shop + Dine directory on flychicago.com for hours.
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Listed on O'Hare's Terminal 1 map (July 2025). Check hours and whether it is before or after security.
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Listed on O'Hare's Terminal 1 map (July 2025). Check hours and whether it is before or after security.
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Listed on O'Hare's Terminal 1 map (July 2025). Check hours and whether it is before or after security.
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Listed on O'Hare's Terminal 5 map (July 2025). Check hours and whether it is before or after security.
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Listed on O'Hare's Terminal 5 map (July 2025). Check hours and whether it is before or after security.
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Terminal 1 near Gate C17.
- Hours
- Daily 5:30 AM - 9:00 PM
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Terminal 1 near Gate C18.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 1 near Gate C17.
- Hours
- Daily 5:00 AM - 9:30 PM
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Terminal 1 near Gate C26.
- Hours
- Daily 6:00 AM - 8:00 PM
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Terminal 1 near Gate C19.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 1 near Departures/Check-in. Outside security.
- Hours
- Daily 5:30 AM - 1:30 PM
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Terminal 1 near Gate C19.
- Hours
- Daily 5:00 AM - 8:30 PM
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Terminal 1 near T1 Baggage Claim. Outside security.
- Hours
- Daily 6:00 AM - 8:00 PM
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Terminal 1 near Gate C27.
- Hours
- Daily 5:00 AM - 9:30 PM
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Terminal 1 near Gate B14.
- Hours
- Daily 5:00 AM - 9:30 PM
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Terminal 1 near Gate C15.
- Hours
- Daily 5:30 AM - 9:30 PM
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Terminal 1 near Gate B14.
- Hours
- Daily 4:00 AM - 9:00 PM
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Terminal 1 near Gate B9.
- Hours
- Daily 4:30 AM - 9:30 PM
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Terminal 1 near Gate C23.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 1 near Gate B19.
- Hours
- Daily 6:00 AM - 8:30 PM
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Terminal 1 near Gate B8.
- Hours
- Daily 6:00 AM - 8:00 PM
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Terminal 1 near Gate B14.
- Hours
- Daily 6:00 AM - 8:30 PM
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Terminal 1 near Gate B7.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 1 near Gate C19.
- Hours
- Daily 7:00 AM - 10:30 PM
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Terminal 1 near Gate B4.
- Hours
- Daily 4:30 AM - 9:00 PM
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Terminal 1 near Gate C19.
- Hours
- Daily 9:00 AM - 9:00 PM
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Terminal 1 near Gate B11.
- Hours
- Daily 4:00 AM - 10:00 PM
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Terminal 1 near Gate C19.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 1 near Gate B14.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 1 near Gate C19.
- Hours
- Daily 8:00 AM - 8:30 PM
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Terminal 1 near Gate C19.
- Hours
- Daily 7:00 AM - 8:00 PM
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Terminal 1 near Gate B6. The directory posts 6:00 AM to 9:00 AM, which may be a typo, so check before you go.
- Hours
- Daily 6:00 AM - 9:00 AM
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Terminal 1 near Gate B5.
- Hours
- Open 24 hours
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Terminal 1 near Gate B7.
- Hours
- Daily 4:15 AM - 9:30 PM
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Terminal 1 near Gate B18.
- Hours
- Daily 5:30 AM - 10:00 PM
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Terminal 1 near Gate C1.
- Hours
- Daily 5:00 AM - 9:00 PM
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Terminal 2 near Gate E2.
- Hours
- Daily 5:30 AM - 8:30 PM
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Terminal 2 near Gate F3.
- Hours
- Daily 8:00 AM - 7:30 PM
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Terminal 2 near Gate F9.
- Hours
- Daily 4:00 AM - 9:00 PM
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Terminal 2 near Gate F15.
- Hours
- Daily 6:00 AM - 8:30 PM
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Terminal 2 near Arrivals / Baggage Claim. Outside security. Outside security.
- Hours
- Daily 2:00 PM - 12:00 AM
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Terminal 2 near Gate E5.
- Hours
- Daily 5:00 AM - 9:00 PM
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Terminal 2 near Gate E2.
- Hours
- Daily 5:30 AM - 9:00 PM
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Terminal 2 near Gate E1.
- Hours
- Daily 10:00 AM - 8:00 PM
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Terminal 3 near Gate K4.
- Hours
- Daily 6:00 AM - 8:00 PM
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Terminal 3 near Gate K18.
- Hours
- Daily 10:00 AM - 6:00 PM
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Terminal 3 near Gate H4.
- Hours
- Daily 5:00 AM - 9:30 PM
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Terminal 3 near Gate L20.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 3 near Gate K4.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 3 near Gate G1.
- Hours
- Daily 6:00 AM - 8:30 PM
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Terminal 3 near Gate K15.
- Hours
- Daily 7:00 AM - 9:30 PM
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Terminal 3 near T3 Rotunda/near Gate G1.
- Hours
- Daily 5:30 AM - 8:30 PM
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Terminal 3 near Gate H14.
- Hours
- Daily 5:00 AM - 8:00 PM
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Terminal 3 near Gate L4.
- Hours
- Daily 4:30 AM - 9:00 PM
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Terminal 3 near Gate H5.
- Hours
- Daily 6:00 AM - 10:00 PM
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Terminal 3 near T3 Rotunda / near Gate G1.
- Hours
- Daily 11:00 AM - 7:00 PM
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Terminal 3 near Gate L1.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 3 near Gate K2.
- Hours
- Daily 5:30 AM - 9:00 PM
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Terminal 3 near Gate H5.
- Hours
- Daily 6:00 AM - 8:00 PM
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Terminal 3 near Gate K1.
- Hours
- Daily 5:30 AM - 8:30 PM
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Terminal 3 near Gate H5.
- Hours
- Daily 6:00 AM - 9:00 PM
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Terminal 3 near Gate H14.
- Hours
- Daily 7:00 AM - 9:30 PM
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Terminal 3 near Gate K9.
- Hours
- Daily 7:00 AM - 9:30 PM
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Terminal 3 near T3 Rotunda / near Gate G1.
- Hours
- Daily 5:00 AM - 9:00 PM
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Terminal 3 near Gate K4.
- Hours
- Daily 5:00 AM - 9:30 PM
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Terminal 3 near Gate K15.
- Hours
- Daily 5:00 AM - 8:30 PM
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Terminal 3 near Gate K12.
- Hours
- Daily 5:30 AM - 9:00 PM
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Terminal 5 near Gate M30.
- Hours
- Mon and Thu-Sun 11:00 AM - 7:00 PM
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Terminal 5 near Baggage Claim. Outside security.
- Hours
- Open 24 hours
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Terminal 5 near Gate M11.
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Terminal 5 near Gate M11.
- Hours
- Daily 5:00 AM - 10:00 PM
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Terminal 5 near Gate M28.
- Hours
- Daily 4:30 AM - 8:00 PM
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Terminal 5 near Gate M9.
- Hours
- Daily 6:00 AM - 10:00 PM
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Terminal 5 near Gate M10.
- Hours
- Mon-Sat 5:00 AM - 10:00 PM
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Terminal 5 near Gate M16.
- Hours
- Daily 6:00 AM - 10:00 PM
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Terminal 5 near Gate M30.
- Hours
- Daily 4:00 AM - 10:00 PM
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Terminal 5 near Gate M25.
- Hours
- Mon-Fri 11:00 AM - 7:00 PM; Sat 10:00 AM - 7:00 PM; Sun 10:00 AM - 9:00 PM
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Terminal 5 near Gate M15.
- Hours
- Daily 5:00 AM - 9:00 PM
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Terminal 5 near Gate M16.
- Hours
- Daily 10:00 AM - 9:00 PM
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Terminal 5 near Gate M19.
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Terminal 5 near Gate M17.
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Terminal 5 near Departures. Outside security.
- Hours
- Daily 5:00 AM - 10:00 PM
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Terminal 5 near Gate M7.
- Hours
- Daily 5:00 AM - 9:00 PM
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Terminal 5 near Gate M11.
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Terminal 5 near Gate M16.
- Hours
- Daily 10:00 AM - 9:00 PM
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Terminal 5 near Gate M16.
- Hours
- Daily 10:00 AM - 9:00 PM
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Hilton - Lobby Level.
- Hours
- Daily 6:00 AM - 2:00 PM
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Hilton - Lobby Level.
- Hours
- Daily 6:00 AM - 12:00 AM
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Hilton - Lobby Level.
- Hours
- Daily 11:00 AM - 11:00 PM
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3 machines in Terminal 1: Gate B20; Door 2A; Door 2A. Open 24 hours. Some are outside security (doors, baggage claim, departures).
- Hours
- Open 24 hours
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3 machines in Terminal 2: Gate F9; Gate F3; Gate F1. Open 24 hours. Some are outside security (doors, baggage claim, departures).
- Hours
- Open 24 hours
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6 machines in Terminal 3: Gate K6; Baggage Claim / Door 3G; Departures / Check-In; Door 3G; Gate K15; Gate H1. Open 24 hours. Some are outside security (doors, baggage claim, departures).
- Hours
- Open 24 hours
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4 machines in Terminal 5: Gate M8; Gate M21; Gate M24; Baggage Claim. Open 24 hours. Some are outside security (doors, baggage claim, departures).
- Hours
- Open 24 hours
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Two machines at the Multi-Modal Facility: near Rental Cars and on Level 1. Open 24 hours.
- Hours
- Open 24 hours
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Terminal 5, Gate M14. The airport brochure marks it as a 24 hour location. It is not in the Dine directory.
- Hours
- Open 24 hours
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Terminal 5, near Gate M10. Listed in the airport Shop + Dine directory; no hours posted.
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Terminal 5, near Gate M30.
- Hours
- Daily 4:30 AM - 10:00 PM
Questions travelers ask
How many terminals does O'Hare have?
O'Hare has four terminals: Terminals 1, 2, 3 and 5. There is no Terminal 4. Terminals 1, 2 and 3 are the domestic terminals, and Terminal 5 is the international terminal.
Which terminal is Terminal 5?
Terminal 5 is O'Hare's international terminal. O'Hare's FAQ says U.S. Customs and Border Protection is located there. Its airline map lists international arrivals at Terminal 5, even for airlines that depart from Terminals 1, 2 or 3.
How do I get between terminals at O'Hare?
The Airport Transit System is a free train that connects Terminals 1, 2, 3 and 5. It runs 24 hours a day. Connecting passengers can also use the secure Terminal Transfer Bus between Terminals 1, 3 and 5, every 15 minutes from 11:30 a.m. to 9:30 p.m., with a same-day flight.
Can I walk between Terminals 1, 2 and 3?
Yes. O'Hare says you can follow the overhead signs between Terminals 1, 2 and 3 without leaving the secure side. Terminal 5 is not connected that way.
Is Wi-Fi free at O'Hare?
Yes. O'Hare says Wi-Fi is free in most public areas, before and after security. The network names are "Boingo Hotspot" and "_Free_ORD _Wi-Fi".
Does O'Hare have luggage storage?
No. O'Hare says there is currently no luggage storage at the airport. Ask your airline how it handles your bags.
Where do I find lost and found at O'Hare?
It depends where you lost the item. Call Chicago Police at (773) 686-2385 for public areas of the terminal and for parking items other than keys, Standard Parking at (773) 686-7530 for parking keys, and (773) 377-7804 for restaurants. Use the TSA online form for security checkpoints and ask your airline for items left at the gate or on a plane.
Where do I get a rideshare at O'Hare?
Rideshare pickup for all terminals is on the Terminal 2 Upper Level curb. Taxi stands are on the lower level curb outside baggage claim at each terminal.
Is there a hotel inside O'Hare?
Yes. The Hilton Chicago O'Hare Airport Hotel is across from Terminals 1, 2 and 3. Underground walkways connect it to the domestic terminals, and Terminal 5 is a short ATS ride away.
Is O'Hare a hub for United and American?
Yes. O'Hare is a hub for both. United is based in Terminal 1 and American in Terminal 3. Their international flights land at Terminal 5.
What do I do if I connect from an international flight at O'Hare?
Clear U.S. Customs and Border Protection at Terminal 5, collect your bags, recheck them if needed, then take the free ATS to Terminal 1, 2 or 3 and go through TSA again. Preclearance arrivals can use the Terminal Transfer Bus instead.
Who do I call at O'Hare for Travelers Aid?
Travelers Aid is at (773) 894-2427. The main office is in Terminal 2, across from the Family Lounge.
Sources and last check
Checked by our team on Oct. 9, 2026 against these official sources:
- flychicago.com/SiteCollectionDocuments/O%27Hare/ArchivedPDF…
- flychicago.com/SiteCollectionDocuments/O%27Hare/ArchivedPDF…
- flychicago.com/ohare/myflight/airlines/Pages/default.aspx
- flychicago.com/ohare/ServicesAmenities/FAQ/pages/default.as…
- flychicago.com/ohare/ServicesAmenities/services/Pages/trans…
- flychicago.com/ohare/ServicesAmenities/services/Pages/tbt.a…
- flychicago.com/ohare/ServicesAmenities/services/Pages/lostf…
- flychicago.com/ohare/ServicesAmenities/amenities/Pages/hote…
- flychicago.com/ohare/ServicesAmenities/amenities/Pages/Fami…
- flychicago.com/ohare/ServicesAmenities/accessibility/Pages/…
- flychicago.com/ohare/ServicesAmenities/accessibility/Pages/…
- flychicago.com/SiteCollectionDocuments/O%27Hare/ArchivedPDF…
- flychicago.com/SiteCollectionDocuments/Business/AccessibleP…
- flychicago.com/ohare/ServicesAmenities/services/Pages/trave…
- en.wikipedia.org/wiki/O%27Hare_International_Airport
- flychicago.com/ohare/myflight/International/pages/default.a…
- chicago.gov/city/en/depts/mayor/press_room/press_releases/2…
- dailyherald.com/20260820/transportation/city-fast-tracking-…
- wgntv.com/news/chicago-news/chicago-announces-they-expect-t…