BOS Airport Guide: Terminals, Airlines, Shuttle and Wi-Fi

Boston Logan has four terminals: A, B, C and E. Here is where airlines are listed, according to Massport's airline directory:

• Terminal A: Delta (domestic).
• Terminal B: Air Canada, Alaska Airlines, American Airlines, Boutique Air, Southwest, United.
• Terminal C: Aer Lingus, Cape Air, Etihad, JetBlue, TAP Air Portugal.
• Terminal E: Aeroméxico, Air France, Allegiant Air, American Airlines, Arajet, Austrian Airlines, Avianca, Azores Airlines (SATA), Bermudair, British Airways, Cathay Pacific, Condor, Copa Airlines, Delta, El Al, Emirates, Frontier, Hainan Airlines, ITA, Iberia, Icelandair, Japan Airlines, JetBlue, KLM, Korean, LATAM, Level, Lufthansa, Porter, Qatar Airways, Scandinavian Airlines, Sun Country Airlines, Sunrise Airlines, Swiss, TAP Air Portugal, Turkish Airlines, Virgin Atlantic, WestJet.

Some airlines use two terminals. American, JetBlue and TAP Air Portugal depart from B or C but their international arrivals are at Terminal E. Delta domestic flights use Terminal A, and Delta international arrivals and departures both use Terminal E. Massport lists 46 airlines in total. Airlines move, so check your boarding pass or the airline page on massport.com.

Check these before you fly:

• The pedestrian bridge between Terminal A and the Air Canada, American and Alaska side of Terminal B is closed for construction beginning September 1. Follow the detour signs or take the free on-airport shuttle.
• Escalators before security on the Southwest and United side of Terminal B may be out of service through November.
• The Terminal C Kidport is closed for renovation beginning August 17, ongoing through winter 2027.
• The Terminal C bus stop for Logan Express, private buses, hotel shuttles, the Uber and Lyft shuttle and shared vans moves to door C102, near the chapel.
• At Terminal E, the taxi stand moves outside door E107, and vestibules E101 and E102 plus the Terminal E to C arrivals sidewalk are closed. Allow extra time.
• FAA-required runway safety work on Runway 9-27 runs through November. Expect delays, mostly in the afternoon and evening, and check flight status before you leave.

Massport runs a free on-airport shuttle. Blue buses stop curbside on the lower level of each terminal. Follow the Ground Transportation signs, then look for Shuttle Bus. They generally run every 5 to 6 minutes.

• Route 11 serves all four terminals, 9:00 AM to 10:00 PM daily.
• Routes 22 (Terminals A and B) and 33 (Terminals C and E) also go to the MBTA Airport Station on the Blue Line and the Rental Car Center, 9:00 AM to 10:00 PM daily.
• Route 55 serves all terminals, the Blue Line station and the Rental Car Center in early morning and late evening off-peak hours.
• Route 66 serves all terminals, the Blue Line station, the Logan Office Center and the water transportation dock, 5:00 AM to 11:00 PM daily.
• Route 88 serves all terminals and the Economy Parking Garage around the clock.

To see the next bus, use Massport's bus locator.

Massport's pickup page says Delta flights arrive at Terminal A, JetBlue flights arrive at Terminal C, and international flights arrive at Terminal E. Waiting in your car at the terminal curb is not allowed, so tell your driver to meet you at the arrivals level or wait in a lot. Your airline can confirm the terminal for your exact flight.

Downtown Boston is about 3 miles (5 km) from the airport by road. Massport lists the MBTA Blue Line, the Silver Line and the water ferry, plus Logan Express buses from Back Bay, Braintree, Danvers, Framingham and Woburn. The free on-airport shuttle connects every terminal to the Blue Line's Airport Station and the water transportation dock.

Free Wi-Fi covers the terminals. Look for the network named BOSWifi and accept the terms of service to connect. Massport says coverage was expanded and speeds are faster for compatible devices. The FlyLogan app also offers premium Wi-Fi.

For lost items, use the Lost and Found page on massport.com, or contact Massport customer service through the Virtual Assistant in the FlyLogan app. Customer service agents are available daily from 6:00 AM to 10:00 PM. If you left something on a plane, contact your airline. Each airline also has a baggage claim office: JetBlue's, in Terminal C, lists (617) 716-3545.

Massport's amenities directory lists no left-baggage or luggage storage service. If you need to leave bags for a few hours, ask your airline or hotel before you plan around it.

International flights arrive at Terminal E, according to Massport's pickup page and airline directory. Massport's security FAQ says customs and immigration are in the International Arrivals area of each terminal that receives international flights, "primarily Terminals E and A", so follow the signs when you land. You go through immigration first, where your passport and travel documents are checked, followed by customs, where your baggage may be inspected.

If you connect to another flight, Massport says you may need to clear security again when you change terminals or arrive on an international flight. Follow the signs for connecting flights.

Plan three hours before an international departure, as Massport recommends.

Animal relief areas are post-security in each terminal and on the arrivals-level curb outside each terminal. Nursing rooms are in every terminal. Kidport play areas are post-security at Terminal A by Gate A18, Terminal B by Gate B16 and toward Gates B30 to B36, and Terminal C before Gate C25 (closed for renovation). You can order food ahead with BOS2Go in the FlyLogan app. The USO for military travelers is in Terminal C, on the lower level past the American Airlines Credit Union toward the hallway to Terminal E. Massport lists Thursday to Monday on its Passenger Services page and Thursday to Sunday in its directory, 12 to 6 p.m.; call (617) 561-1634.